Along with web design and ecommerce services, we have gained much experience in many related areas of running and maneging a successful online business. We can help you automate many labor intensive tasks.
Secure Digital Content Delivery
We have a lot of experience in setting up shopping carts that sell digital products in the form of downloadable images, software, audio, video and pdf books. We specialize in providing a secure and automated system for delivering digital media with the minimum amount of administration. Its simple integration into the Miva shopping cart is one of the main reasons we love Miva.
Mail & Phone Order Management
Integrating internet orders with mail & phone orders can be a complex task. Miva can be configured to provide a simple online interface where your phone operators can easily enter orders directly into the shopping cart. It provides look-up access to website customers and inventory databases, and will process credit cards in real time. The solution simplifies and centralizes the various order and payment streams; perfect for accounting purposes.
Order Management and Fulfillment Software
As a business grows, it becomes more and more essential to automate and centralize the various order sources that you amy have such as internet, mail, and phone. Bringing them into one software package can save hundreds of man hours and greatly simplifies accounting procedures.
We recommend StoneEdge Order Manager and can help you setup, configure and integrate it between your Miva store and your phone and mail order operations
Automated Shipping and Fulfillment
There are various shipping and fulfillment packages out there, choosing one that is right for and integrates into Miva can be daunting.. For small businesses we recommend ShipWorks that downloads orders automatically and will process and create address labels and invoices. Using Endicia's postage software, it can be configured to print the postage directly on the address label, saving countless hours at the Post Office.
For larger operations StoneEdge's Order Manager is a fully features order management package. It also uses Endicia's software to streamline the shipping process. Both these packages will also create delivery confirmation numbers and email the information directly to the customer for tracking. USPS provides postage discounts and free delivery confirmation for all postage paid for online.
Web-Based Subscription Software
Password protecting areas of your website so that you may charge for access is another specialty of MivaWebmaster.com. We have experience providing and setting up Web Subscriptions. From simple one or two pages
Email & Newsletters
Keeping in touch with your customers with sales, special offers and news is an important art of any business. We can help you streamline and simplify the collection of customer emails and the sending of email newsletters.
Technical Writing, Graphic Design and Publishing
We have many years under our belts due to formative years in the design, and technical publishing industries. We can provide design, layout and pre press services for books, catalogs, manuals and booklets as well as provide technical writing services for software manuals, user guides and instructions.
Audio & Video
Our desire to follow our interests has lead us down many paths. We can provide exert audio editing and recording services as well as video filming and post production editing. We currently edit audio for a nationally syndicated talk show host as well as film, edit and produce self-help, training and instructional DVD's,.